One day many years ago I had too many drinks and being stupid and naive and I bought adobe cs5. I still use it on the same computer I installed it a decade ago. Activated and installed only once. Today they revoked the access to it. Clicking the link they say “revoked because purchased from an untrustworthy reseller”

Yeah… untrustworthy reseller, look at the invoice and see who sold&shipped that physical copy…

sold by adobe themselves

Contacted support, they said that they won’t do anything about it because it’s EOL.

Moral of the story: don’t do like me. If buying isn’t owning, piracy isn’t stealing. Never give your money to Adobe.

    • brbposting@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      2
      ·
      4 months ago

      Sent OP’s thread to email on his business’s semi-hidden contact page

      (sorry for the spam Louis, lotta us instantly thought of you - hope it translates to some awareness, action, & Adsense revenue)

  • Apollo2323@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    2
    ·
    4 months ago

    If the program is EOL why do they care if you use it or not? Like fuck thats really a nasty way on making you buy the new software. But you know what? If you are looking for a better version. Translate to Spanish Pirate Artist and you can find it there.

    • tiramichu@lemm.ee
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      4 months ago

      You answered your own question. If OP can’t use it, maybe they’ll buy a subscription, thinks Adobe.

      Super scummy.

  • empireOfLove2@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    2
    ·
    edit-2
    4 months ago

    SEND THIS TO LOUIS ROSSMANN. He absolutely will rake them a new one and companies tend to magically “fix” errors in their favor when people make a huge PR stink about it.

    It will help bring Adobe down faster too, because unilaterally revoking previously purchased licenses no matter how old is a great way to lose all trust from your corporate customers.

    Edit: also cs5 is universally pirated, this is now your legal perogative to pirate it to retain access to the copy you PAID FOR.

  • atro_city@fedia.io
    link
    fedilink
    arrow-up
    2
    ·
    4 months ago

    This is what drives people to piracy. Then they whine about how pirates cost them money.

    • VieuxQueb@lemmy.ca
      link
      fedilink
      English
      arrow-up
      1
      ·
      4 months ago

      What’s fumny to me is I remember watching a computer show on TV in late 90s they where interviewing an Adobe representative about the new Photoshop 5.0…

      The TV host asked what adobe though about pirated copies and the representative said on LIVE TV that Photoshop price was for professional who make a living out of Photoshop and that any hobbyist had nothing to fear about using a pirated copy as it only served to get more people knowledgable about Photoshop and if these started doing business in photography and neede Photoshop they would then pay for it so to not be unprofessional.

      • Sir_Kevin@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        1
        ·
        edit-2
        4 months ago

        I remember this as well. Their whole stance was that they’d get everyone using Photoshop even if people had to pirate it. That’s part of how it became the industry standard.

  • polle@feddit.org
    link
    fedilink
    English
    arrow-up
    1
    ·
    4 months ago

    This really sucks. As a fellow cs2 user, i switched to krita some years back, perhaps its good enough for your work.

    • C126@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      4 months ago

      I don’t support piracy of Adobe, because you’re still using their ecosystem and still supporting it by propagating its use. Just stop using their trash, seriously.

  • zephorah@lemm.ee
    link
    fedilink
    English
    arrow-up
    1
    ·
    edit-2
    4 months ago

    My elderly parent had this happen. Hobby is photography. Still used CS5. Boom, gone. Adobe wanted to sell a subscription plan when they called to figure out what happened, which just made them mad.

    But now they’re sad and not engaging their hobby because they no longer have CS5.

    Too bad I can’t get adobe on abuse of the elderly for this shit.